Some appeals against the way West Midlands Police has dealt with a complaint now come directly to the force. However some appeals go to the Independent Office for Police Conduct (IOPC).
You will be told who your complaint should be directed to. If your complaint has been dealt with by another force, you should contact them directly.
If you have been told that your appeal is to the IOPC then visit their website.
If you have been told that your appeal is to us, use this online appeal form. Your appeal should be submitted within the time period stated in your decision letter.