#16 Sergeant Tim McAleenan - Family Liaison Unit
Sergeant Tim McAleenan heads up a specialist family liaison unit which offers invaluable support in the aftermath of serious road accidents.
The eight-strong team - based within Central Motorway Police Group at Perry Barr - form part of the first dedicated unit in the country after launching in 2015.
They provide a vital communication link between families and the investigation team - acting as the victims voice at each stage throughout the entire investigation process which can sometimes take years to conclude.
Star quality: The team has supported more than 200 families during their hour of need and at one of the most traumatic times in their life.