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Requesting access to information held on the Police National Computer (PNC) including information relating to convictions, cautions, warnings and reprimands.
These applications are carried out by the Association of Chief Police Officers Criminal Records Office on our behalf.

All queries about how the process works, timescales for responses etc should be directed to ACRO on 0845 601 3999 (Monday to Friday between 8:30 and 16:30). If calling from outside the UK dial +44 1962 871111 or email

West Midlands Police will only accept requests for information which may be held locally. Please follow the guidelines above if you require a copy of your police record.

If we receive requests which should have gone to ACRO they will not be processed and all documentation will be returned to you. We accept no liability for loss of post in transit.